Shipping policy
At FYLTERED™, we aim to deliver your order quickly and reliably. This Shipping Policy sets out how we process and deliver orders.
Processing & Dispatch
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Orders are processed and dispatched within 2 business days (excluding weekends and public holidays).
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You will receive an email confirmation with tracking details once your order has been shipped.
Shipping Rates
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Standard Shipping (Australia): $9.95
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Express Shipping (Australia): $15.00
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Free Standard Shipping: For orders of $100 or more
Shipping rates are displayed at checkout before you confirm your order.
Delivery Times
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Standard Shipping (Metro): 3–7 business days
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Standard Shipping (Regional/Remote): 7–14 business days
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Express Shipping: Typically 1–3 business days (depending on location)
Delivery times are estimates only and may vary due to factors outside our control (carrier delays, peak periods, etc.).
Carriers
We primarily use Australia Post or other trusted courier partners.
Risk & Responsibility
Risk of loss or damage passes to you once your order is delivered to the shipping address provided.
International Shipping
We currently ship within Australia only. International shipping is not available at this time.
Returns & Refunds
For information about returning items, please see our Returns & Refunds Policy.
Contact
If you have any questions about your delivery, contact us at:
Email: hello@fyltered.com.au